|Content Delivery||Bi-Weekly||Bi-Weekly||Weekly / Custom Workflow|
|List Segmentation||No||Up to 3 lists||Up to 7 lists|
|Content Lessons (Fully Branded)||22||22||22|
|Automatically Receive New Content Lessons?||Yes||Yes||Yes|
|Downloadable Lessons (Fully Branded)||0||9||9|
|Automatically Receive New Downloadable lessons?||No||Yes||Yes|
|Triggered Events (Clicked CTA)||No||Yes||Yes|
|Five Pilots Lead Scoring (FPLS)||Yes||Yes||Yes|
|Real-Time Auto-Notifications||Yes, one attribute||Yes, 3 attributes||Yes, 3 attributes|
|Client Website Script Placement||None||2 pages||5 pages|
|Activity Report (Email Campaigns)||Yes||Yes||Yes|
|Landing Page Performance||Yes||Yes||Yes|
|Custom Content||None||1 Premium Content Piece||3 Premium Content Pieces|
|About Us CTA Banner||Yes, up to 15 words||Yes, up to 40 words||Yes, up to 40 words|
|Short Summary CTA||Yes, unbranded||Yes, unbranded||Yes, fully branded|
|Content Download CTA||None||Yes, unbranded||Yes, fully branded|
|Special Offer CTA Banner||None||1||3|
|Introducing Services CTA Banner||None||1||3|
What is a contact?
A contact is a person with an email address. It would be somebody that you wish to nurture – send highly enjoyable content about various topics. It can be anybody from current customers, lost customers, prospects and leads from trade shows.
Is there a 12-month commitment?
Yes. Nurturing doesn’t happen overnight. For optimal results and to create awareness, it is best to nurture your contact over the long-term along the Cloud buyer journey.
What if another client has the same contact in their list?
The first MSP to ‘register’ the client wins. This means if MSP-A and MSP-B both have john@someSMB.com on their email list, we give the contact to whoever signs up first. If MSP-A signs up first, then when MSP-B signs up, we will remove the contact from MSP-B’s list. We’ll notify you if this happens.
Can I upgrade during my 12 months?
Yes, absolutely. You may not downgrade, however.
Do you change the content for different clients?
We modify all the branding in all content to match the client. However, we do not modify the content itself. The content is meant to be authoritative, objective, educational and often times, a fun and humorous read!
Do I need to pay for a year upfront?
Yes. Customers who are committed to nurturing through marketing automation will understand and can commit to a full year of using Five Pilots will be more successful Cloud solution providers in the long run. Bottom line: annual contracts make happier Five Pilots customers. And we want you to be happy.
Are there any separate email sending fees?
No, there are no other fees beyond what you pay for the monthly package.
How does the Free Trial work?
Over a period of 7 days, you will receive Premium Content from an MSP called TeleCo Cloud Systems Inc. You will experience what your contacts will experience – please click through and see what your contacts have in store for them!
What are the differences between Premium Content, Custom Content and Client-sponsored emails?
Premium Content pieces are the branded educational pieces that will nurture your contact on a wide-variety of Cloud Topics.
Custom Content pieces (available in the Pro and Enterprise packages) are custom-created content, such as an eBook or white paper that Five Pilots will create for you based on your company’s niche and solutions and will be included in your nurturing stream.
Client-Sponsored emails (available in the Pro and Enterprise packages) are custom-created emails that can be included in the nurturing stream and can inform your clients of special promotions, events or news or anything specific to your company.
Why is there an onboarding fee?
The onboarding fee not only includes the branding of all assets to your company colors and style, but also includes giving your stakeholders a walkthrough of the system, the reports and expectations of the program. For the Pro and Enterprise plan, we sit down with you to map out the Custom Content and work with your team to craft the email messages that are unique and specific to your company.